Senior Data Analyst and Reporting

Master 2 Mathématiques Appliquées à l'Economie, Finance et Assurances

Université Paris Dauphine

Master 1 Mathématiques Appliquées

Université Paris-Est Marne la Vallée

Licence Fondamentale en Mathématiques

Faculté des Sciences, Tunis

Senior Analyst Reporting

ODDO BHF

Joined a reporting team in a large private bank to drive digital transformation and data governance. - Led migration and evolution projects of reporting tools as part of a major digital transformation initiative. - Coordinated IT and business teams to ensure migration deadlines and objectives were met. - Drafted specifications and oversaw testing and user acceptance phases. - Implemented a data governance framework ensuring reliability, regulatory banking compliance and data valorization. - Supervised implementation of best practices for managing customer reference data and critical data. - Designed and drove dynamic dashboards for monitoring commercial and operational performance. - Facilitated steering committees with commercial teams to analyze results and identify improvement levers. - Recruited, trained and supervised a team dedicated to report production and delivery. - Actively participated in data centralization and harmonization projects across subsidiaries (France, Germany). - Contributed to defining common reference frameworks and standardizing reporting formats to improve comparability. - Managed relationships with international stakeholders and arbitrated cross-functional project priorities. Technical environment: IBM Cognos, Power BI, Excel VBA, SQL, Access, Jira

Analyst Reporting

ODDO BHF

Joined the reporting team of a private bank to develop decision-making solutions and structure data quality. - Modeled and created reports on demand from managers on the IBM Cognos platform. - Participated in business projects related to operational and strategic reporting needs. - Contributed to implementation and maintenance of new decision-making tools. - Intervened as IBM Cognos expert in cross-functional internal projects, sharing expertise. - Documented all processes related to data management and exploitation to ensure traceability. - Implemented quality controls to ensure data reliability and compliance with banking standards. Technical environment: IBM Cognos, Excel VBA, Access

WFM (Workforce Management) and Reporting

DXC Technology

Joined an operational team to produce HR and performance monitoring reports based on business data analysis. - Collected, structured and analyzed data to produce reports for management teams. - Ensured daily and monthly activity tracking (volumes, productivity, performance indicators). - Created Excel dashboards for monitoring AHT (Average Handling Time) and individual agent performance. - Collaborated with internal stakeholders to design workforce monitoring and recruitment request tracking tools. Technical environment: Excel VBA

Ingénieur Support

Edenred France

Held IT support and data analysis role to ensure service continuity and monitor operational performance. - Handled calls and managed tickets via internal support tool. - Resolved technical incidents and processed user requests efficiently. - Managed personnel entries and exits: creation, modification and deletion of access. - Analyzed activity data and produced regular reports for management to track requests and incidents. Technical environment: Excel