Business Operations Associate & Executive Partner
CogniataFévr. 2024 – Aujourd'hui
- Operated as the CEO's primary decision-support layer — owning the translation of board-level intent into structured, time-bound delivery across engineering, product, and commercial functions. In practice: if it mattered to the CEO, it ran through this office first.
- Designed and owned the full management reporting infrastructure from inception — KPI dashboards, executive briefing packs, board pre-reads — compressing multi-day data consolidation cycles to real-time intelligence delivery and enabling the leadership team to make high-stakes decisions faster and with greater precision.
- Identified and eliminated operational drag that had been absorbing CEO bandwidth for years — redesigning workflows and handoff structures that reduced process latency by 50% and returned measurable strategic capacity to the executive team.
- Architected the organization's internal governance framework — including confidentiality protocols, information access controls, and structured review cadences — creating the institutional discipline required to operate sensitive strategic workstreams without exposure risk.
- Held the organizational center during high-pressure delivery periods — intercepting cross-functional conflicts, resolving escalations before they reached the CEO, and ensuring the executive team was never blindsided by problems that could have been contained at the operational level.
- Acted as the connective tissue between leadership vision and ground-level execution — building the operating model, reporting infrastructure, and coordination mechanisms that allowed the organization to scale without the CEO becoming the bottleneck.